Account, plans and billing
Plans, trials, seats, payments, and managing or deleting your account.
8 articles
What plans are there?
Free is $0 for one synced vault. Pro is $4 a month for 10 vaults, any number of devices, remote MCP, and the AI knowledge base. Business is $15 per seat a month with workspaces, SSO, SCIM, audit logs, and admin controls. See Pricing for every limit.
Is there a free trial of Business?
Yes: 14 days free, no card required. Business needs at least 2 seats. If the trial ends without a subscription, the workspace gets the Free plan's limits; nothing is deleted.
Who counts as a seat?
Every workspace member above the guest role. Guests can view and comment for free. Seats follow the member count automatically.
How do I upgrade, change, or cancel my plan?
Go to Settings → Plan and billing. You can upgrade, manage your payment method, see invoices, and cancel there. If you subscribed in the App Store or Google Play, change or cancel it in that store.
What happens if I downgrade?
Nothing is deleted. If you are over a limit, syncing new files pauses until you are under it again; you can always read and download everything.
What if a payment fails?
Everything keeps working for a grace period. Update your payment method in Settings → Plan and billing before the date shown there.
How do I turn on two-step verification?
Go to Settings → Security and set up an authenticator app. Save the recovery codes it shows you: if you lose your phone, a recovery code lets you sign in.
How do I delete my account?
Go to Settings → Your data → Delete account. Your account and personal vaults are deleted for good, and backups are gone within 35 days. First transfer or delete any workspaces you own that have other members.